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FAQ's

XO Media is always happy to answer any questions you have regarding our services. We’ve added this FAQ’s page to help you understand what’s included in our services, such as web site design, branding, photography, video and social media. Chat to us today to get moving with your business!

+ How can I get a quote?

We supply tailored quotes for all of our services. Contact us via our website or text/call us on 0456053440

+ I don't like my current website/branding, can you help?

Yes we can, as part of our website redesign service. Keep your domain name and when your new website is up and running with us, you simply cancel your old website hosting.

+ How long does a website take go live?

Normally around 2 weeks (dependent upon website complexity and amount of content).

+ Are there any ongoing costs to run my new website?

There are two main ongoing costs to keep your website live on the Internet:

Hosting: Every website needs to have it's files stored on a secure server to be accessible to the Internet. Without it, your website would not exist. After the first two months of free hosting with Small Business Web Designs, there is a monthly fee for hosting, website self-management and ongoing support. It often works out cheaper to go with our self-management service than to pay a web designer every time you need to make updates.

Domain Name Renewal: Each year, your domain name will require renewal. If we purchased this on your behalf, we will simply renew it for you at cost each year ($45 for 12 months).

+ What SEO do you provide?

XO Media provides all of the on-page SEO which includes optimising the meta data and content, based on a comprehensive keyword analysis of your business and region. We are NOT SEO specialists and do not guarantee first page Google results with our web design service.

For clarification on what we do and don’t do on SEO, please read here.

+ Who owns the website after it's been created?

You do. We can provide you with complete handover instructions to manage and edit your website, we will simply manage your domain name renewal (if applicable) and hosting for the life of the website. If you don't have time in your busy schedule to manage your site, we also provide this service. Speak to us today.